24/7 Emergency Garage Door Repairs

terms and conditions


The following Terms and Conditions form a part of the agreement on the face hereof between the Customer and Miami Best Garage Doors Inc, 

1. Cancellation.

a) Customer has the right to cancel this agreement and work order within 3 business days of date agreement was signed as long as it was requested before installation date, or work has begun on site., without any financial consequences and/or costs to customer (all cancellation requests must be made in writing with customer’s signature). Customer is fully aware that requesting a special order (custom made doors or openers, 3 or more items, unique request or items not in stock, etc.) from Miami Best Garage Door will constitute a full waiver of customer cancellation right and customer will be financially liable for all work performed as per this agreement. b) Restocking fee. In case of customer cancellation of this agreement/work order after 3 business days of date agreement was signed and before installation date, a restocking fee of 25% from the total job will be applied against customer’s deposit. Remaining deposit will be immediately refunded to customer.

2. Dates and Prices.

a) All installation commencement dates indicated on the face hereof are approximate and subject to Miami Best Garage Doors's availability schedule, Miami Best Garage Door  will make reasonable efforts to meet the date(s) quoted. However, Miami Best Garage Door will not be liable for its failure to meet the quoted dates or for any delay in performance hereunder due to unforeseen circumstances or shortages, due to causes beyond its control, or due to its voluntary or mandatory compliance with any governmental act, regulation, or request. If, by reason of such circumstances, Miami Best Garage Door's supplies of the equipment or service (hereinafter the Product(s) covered hereby) are limited, Miami Best Garage Door shall have the right to allocate the available supply among its customers in such manner as it, in its sole discretion, de- termines appropriate. b) Should Customer requests a change in the estimated installation or completion dates or otherwise cause delay in delivery or request that the Products be shipped to a location other than the location of original delivery or request any work other than as provided hereunder, the prices established by hereunder shall no longer apply.

3. Plans.

  • Customer agrees to review and to authorize in writing all designs, Products and installation instructions prior to the start of any work hereunder. Miami Best Garage Door assumes no obligation and shall have no liability with respect to work carried out by Miami Best Garage Door in accordance with the terms of such designs, Products or instructions.

4. Inspection.

  • Customer shall inspect the work completed by Miami Best Garage Door hereunder immediately upon receipt of notice from Miami Best Garage Door that the order is complete, and shall, within three (3) business days after receipt, give written notice to Miami Best Garage Door of any claim for work that does not conform with the terms of this contract. If Customer shall fail to give such notice, the work shall be deemed accepted and to conform to the terms of the contract of sale, and Customer shall be bound to pay for the work in accordance with the terms hereof.

5. Payment and Credit Terms.

  1. Upon Customer’s execution of this contract and order, Customer shall pay to Miami Best Garage Door Inc. 33% of the contract price indicated on the face hereof, unless otherwise indicated on the face hereof, Customer agrees to remit payment in full of the balance due hereunder upon the completion of the installation services indicated on the face hereof. No cash discounts will be granted, no request will be granted after completion. Customer hereby waives his/her rights to any refunds, “No Exchange, No Refunds”. Account balances not paid in accordance with these terms are subject to the maximum prevailing legal interest rate calculated from date of delinquency. In the event Miami Best Garage Door finds it necessary to refer an account to an attorney or an agent for collection of delinquent accounts, Customer shall pay all costs of collection including, without limitation, reasonable attorney’s fees and court fees, Customer agrees that Miami Best Garage Door shall retain a security interest in the Products sold hereunder to secure any portion of the price not paid on delivery and will, on request, execute a security agreement in such form as is required by Miami Best Garage Door Repair, which, at Miami Best Garage Door's option, may be filed with appropriate local, state, or other relevant authorities. Should Customer become delinquent in the payment of any sum due hereunder, or if Customer becomes insolvent, or if any proceedings are commenced under any bankruptcy or similar laws for Customer’s reorganization or other debt adjustment, Miami Best Garage Door will not be obligated to continue performance. Miami Best Garage Door reserves the right to change the credit terms provided herein when, in Miami Best Garage Door's opinion, the financial condition or previous payment record of Customer so warrants. If, within thirty (30) days of receipt of written notice of such change, Customer fails to agree and comply with different terms of credit, and/or fails to give adequate assurance of due per- formance, Miami Best Garage Door may, by notice to Customer, treat such failure or refusal as a repudiation by Customer of the portion of the purchase order not then fully performed, whereupon Miami Best Garage Door may remove from Customer’s premises all equipment installed by Miami Best Garage Door hereunder.

6. Taxes.

  1. Customer is responsible for the ultimate payment of all sales tax or otherwise, where Customer claims that a transaction is not subject to any such tax, that Customer is exempt, or that Miami Best Garage Door is not required to collect such tax, Customer agrees to provide Miami Best Garage Door with any documentation necessary to support such a claim.

7. Installation.

  1. Installation services and labor are not included in the purchase price of the Products sold hereunder. For Products requiring installation by Miami Best Garage Door's service personnel, it is the responsibility of Customer to prepare the site environmentally and provide the required services, power, water, drain, air, bottled gases, permits, licenses, approvals, etc. Failure to do so, prior to Miami Best Garage Door's service personnel arriving at Customer’s site on the mutually agreed upon installation date, will result in a service charge by Miami Best Garage Door to cover the lost time of its service personnel. Because Miami Best Garage Door's service personnel will be required to enter upon Customer’s premises, Customer hereby undertakes to maintain its premises in a safe condition and to comply with all applicable laws, statutes and regulations governing workplace health and safety, and hereby accepts full responsibility for any harm or injury to, or liability arising from work performed by, Miami Best Garage Door's personnel while on Customer’s premises, except to the extent caused solely by the gross negligence or willful misconduct of Miami Best Garage Door's personnel.

8. Limited Warranty

  1. a) Warranty. i) Miami Best Garage Door's warrants to Customer that the Products sold to Customer are, at the time of shipment to Customer from Miami Best Garage Door, free from defects in materials and workmanship. ii) With respect to claims for workmanship, this warranty shall be valid for a period of 12 months from the date of installation. Notwithstanding anything to the contrary contained herein, the war- ranty period for equipment installed by Miami Best Garage Door, including Garage doors, Garage Doors opener’s mechanical and electronic interfaces and all similar devices, is in all cases limited to the warranty provided by the relevant manufacturer. iii) The warranty herein applies only to Customer as the original purchaser from Miami Best Garage Door and may not be assigned, sold or otherwise transferred to any third party. iv) As Customer’s sole and exclusive remedy under this warranty, Miami Best Garage Door agrees either to repair or replace, at Miami Best Garage Door's sole option, any part or parts of such material which, under proper and normal conditions of use, proves to be defective within the applicable warranty period. Alternatively, Miami Best Garage Door may at any time, in its sole discretion, elect to discharge its warranty obligation hereunder by accepting the return of any defective Product pursuant to the terms set forth herein and refunding the purchase price paid by Customer. v) This warranty does not cover loss, damage, or defects resulting from improper or inadequate maintenance by Customer, Customer-supplied materials, unauthorized modification or misuse, operation outside of the environmental specifications for materials or improper site preparation or maintenance, repair’s performed by Miami Best Garage Door's technicians on existing garage doors or garage door openers not purchased from Miami Best Garage Door. vi) No warranty is made with respect to used, reconstructed, refurbished or previously owned materials, which will be so marked on the face hereof and, unless otherwise indicated on the face hereof, shall be sold, “As Is”.